Important Information

Cancellation Policy

We require at least 48 hours notice for cancellations or a fee of 50% will be charged. If you are late for an appointment, we reserve the right to shorten or rearrange it.

Prices

Prices are correct at time of publishing and are subject to change at any time.

Payments

We accept all major debit/credit cards or cash. We do not accept American Express cards or cheques.

Gratuities

Gratuities are always welcome but are in no way at all compulsory. Tips will go directly to the therapist you intend them to go to.

Gift Vouchers

Gift vouchers are valid for 3 months only, and may be purchased in person, online or over the phone.

Beauty Club

When you join our Beauty Club, you will automatically receive 10% off all your treatments. You will also receive a £5 birthday voucher, a £5 voucher at Christmas and a different treatment on special offer every month. You will also be invited to special events which include product launches and special events. Beauty Club runs for one year from the date of purchase.

Health and Safety

In the interest of Health and Safety and for the comfort of you and other clients, please do not bring babies or children into the salon.

Medical

If you have any medical conditions or are taking any medication that may affect your treatment in any way, please tell your therapist.

Guarantee

We only use products we trust and perform treatments that deliver. However, if for any reason you are not entirely satisfied with any part of your treatment, please let us know. So please ensure any form of dissatisfaction, is brought directly to the attention of Selina Aloia, Salon Owner.

Privacy Statement

Beauty of Bedford takes your privacy seriously. We will only ask for information that relates specifically to the treatment you wish to receive, to ensure we are able to safely perform your treatment. All your details will be stored on our password protected systems and never shared with anyone else. You have the right to see your information and/or request it be deleted or amended at any time.

This is Beauty of Bedford’s privacy policy, we are located at Duke House, 2 Duke Street, Bedford, MK40 3HR and you can email us at info@beautyofbedford.co.uk. This privacy policy explains how we use any personal information we collect about you and why we collect it.

What Information Do We Need?

We need your contact details, your: name, phone number, address, postcode and email address. We will also need information about your age and health in order for a treatment to go ahead.

Why Do We Need It, How Will We Use It and How Long Will We Retain It?

We need all the details above in order to ensure that it is safe for us to provide the treatments you may ask for and also for insurance purposes. We will store your information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is ‘contract’, this means that we have a legal reason to ask you for your data because we need it for contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with Beauty of Bedford. You must fulfil your side of the contract (share your personal information) in order for us to fulfil ours (carry out treatment).

Please contact us if you have any questions about this privacy policy or the information we hold on you, you can do this by email (info@beautyofbedford.co.uk) or post (Beauty of Bedford, Duke House, 2 Duke Street, Bedford, MK40 3HR. If you believe we are not handling your data correctly you have a right to make a complaint, this should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (independent commissioner’s office) by contacting them or using the following web page https://ico.org.uk/concerns/ .